Find answers to frequently asked questions before your visit to The Story of Emily. If your question is not covered, please email hello@thestoryofemily.com and our team will be pleased to help.
Find answers to frequently asked questions before your visit to The Story of Emily. If your question is not covered, please email hello@thestoryofemily.com and our team will be pleased to help.
About The Story of Emily
What is The Story of Emily?
Who was Emily Hobhouse?
What can I experience during a visit?
How long should I allow for my visit?
What is the War Rooms experience like?
Opening times and booking
When is The Story of Emily open?
Do I need to book before visiting?
Can I buy a Day Pass when I arrive?
What are the current ticket prices?
How do I buy an Annual Pass?
Do Annual Pass and Neighbour Pass holders need to book?
How can I check whether my Annual Pass is still valid?
What should I do if I have difficulty booking or paying online?
Can I change the date or arrival time of my booking?
How do I book using a gift card or gift voucher?
Can I buy a gift card?
Can I book for a group?
Can I contact The Story of Emily by telephone?
Passes, free entry and concessions
Who is eligible for free admission?
Do accompanying carers receive free admission?
Do you offer concessions for visitors who cannot access the Rectory?
Do you offer concessions for over-60s or veterans?
Is there a pass for local residents?
Do you offer reduced admission for all Cornish residents?
How do members of The Newt or Babylonstoren book?
Accessibility and visitor comfort
Is The Story of Emily wheelchair accessible?
Is seating available during the War Rooms?
Can I borrow a wheelchair or mobility scooter?
Are prams and pushchairs welcome?
Are languages other than English available?
What should I wear?
Why do I need to store my bags and change or cover my shoes?
Families and children
Is The Story of Emily suitable for children?
How much does a child ticket cost?
Dogs, photography and practical information
Are dogs or other pets allowed?
Can I leave my dog or another animal in my vehicle while I visit?
Can I take photographs?
Is The Story of Emily cashless?
Is electric vehicle charging available?
Restaurant, food and drink
Can I book a table in the Restaurant?
Do I need an admission pass to visit the Restaurant?
Can I bring a picnic, packed lunch or takeaway food?
Does the Restaurant cater for dietary requirements?
Where can I see the Restaurant menu?
Getting here
Where is The Story of Emily?
How can I reach The Story of Emily by public transport?
Other enquiries
Can I hold a private event at The Story of Emily?
Where can I find current job vacancies?
How can I keep up with news and events?
Still have a question?
Still have a question?
Visit our visitor information page for practical details about your day at the story of Emily.
Visit our visitor information page for practical details about your day at the story of Emily.
